Cookies are small text files that websites send to users’ devices (e.g. computer, tablet, smartphone, notebook, etc.), where they are saved and then sent back to the same sites on the user’s next visit. Cookies may require the user’s prior consent.
Cookies allow the device on which they are stored to be identified for the entire period of their validity or registration. During visits to the Website, navigation data-related information received from the user’s device may be stored in cookies installed on the latter.
Cookies perform different functions and make navigating the Website more efficient by remembering the user’s preferences and enhancing their navigation experience. They can also help personalize the advertisements shown during navigation and the marketing activities aimed at the user, ensuring that they reflect his/her interests and preferences.
Cookie settings can be changed at any time. The following information provides further detail about the cookies used by the Website and the ways the settings relating to them can be managed.
When a user connects to the Website via their web browser, cookies may be installed on their device in order to enable the Website to recognize that device, ensuring the effective use of the Website for the lifetime of the cookies, and to collect information on accesses to the Website.
When navigating the Website, cookies may also be sent to the device from other sites or servers (hereafter the “Third Parties”); these may contain certain elements (e.g. images, maps, sound, specific links to pages in other domains) present on the web site being visited. With regard to this profile, these may be:
(a) Cookies of origin: Sent directly by Enel Energía México to the user’s device.
(b) Third party cookies: Sent by a third party but on Enel Energía México’s behalf.
Depending on the purpose of the Cookies, these can be divided into:
(a) Technical Cookies: These Cookies are necessary to enable the operation of basic functions of this Web Site, such as providing secure access or using security features while browsing. The Website cannot function properly without these Cookies.
(b) Personalization Cookies: These Cookies allow us to analyze how you use this Website in order to evaluate and improve our performance. They may also be used to provide you with a better customer experience on this Website. For example, remembering your login details, obtaining information about how our Website is used.
(c) Advertising Cookies: These Cookies are used to show you advertisements that are more relevant to you. We may share this information with advertisers or use it to better understand your interests. For example, advertising Cookies may be used to share information with advertisers to make the advertisements you see more relevant to you, to allow you to share certain pages on their social networks or to allow you to post comments on our Website.
We inform you that we can only store Cookies on your device if they are strictly necessary for the operation of our Website (denominated technical Cookies). For all other types of Cookies, we need your consent, which you can change or withdraw at any time from the Cookies Setting Panel settings on our Websites.
Almost all web browsers allow you to check which Cookies are on your hard drive, block all Cookies or receive a warning every time a Cookie is installed. In some cases, however, failure to install a Cookie may make it impossible to use some areas of such website.
Below are the main ways in which the most popular browsers enable users to choose their Cookies use options:
If you are using a mobile device, you should consult the instruction manual for information on how to manage Cookies.
For further information on cookies and also on how to view the ones set on your device, how to manage or remove them, visit Allaboutcookies.
Please note that this Notice is part of our Privacy Notice.
Enel Energía México reserves the right to modify or amend the terms of this Notice at any time, and in case there is any change in this Notice, we will communicate it by publishing the date of the last amendment to this Notice in the corresponding section of our Website. The amendments will be effective as of the last revision date (“Last Revised Date”). We recommend that you review the content of this Notice on our Web Site at all times so that you remain informed.
DATE OF LAST UPDATE: September 27, 2021.